Returns & Exchanges
At Force Factor, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for easy returns and exchanges on all unworn items with tags attached. Our goal is to ensure you feel confident and stylish in every piece you wear.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are intact, and include the packing slip provided in your confirmation email.
Attach the Shipping Label
Print the prepaid shipping label generated from our portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing